Shipping policy

Shipping Policy

Delivery & Timing

We are committed to delivering your premium orders swiftly and securely.

• Processing Time: All orders are prepared and dispatched within 1–2 business days.

• Local Delivery: We currently focus exclusively on domestic shipping to ensure the highest level of service; we do not offer international shipping at this time.

Shipping Rates

Our shipping fees are calculated based on your specific location within the country:

• Standard Shipping: Rates typically range between 50 LE and 90 LE.

• Final Cost: Your exact shipping total will be clearly displayed at the final stage of checkout before you complete your purchase.

Tracking Your Order

Once your package is on its way, you will receive a confirmation email or SMS with your tracking details. You can use this to monitor your delivery progress in real-time.

Damages

If your item arrives damaged during transit, please contact our support team immediately with a photo of the packaging and the product so we can resolve the issue for you under our "High Quality" guarantee.